Responsible Gaming

Casina Casino is committed to promoting gambling as entertainment and helping players make informed, balanced decisions. Gambling should be enjoyable, not a way to make money, solve financial problems or cope with difficult emotions. Please set realistic limits, understand the risks and only play with money you can afford to lose.

Casina Casino holds a licence issued by the Curaçao Gaming Control Board under reference number OGL/2024/129/0131. The site runs SSL encryption across all pages and handles payment data securely.

Gamble responsibly

Gambling involves risk, and outcomes are determined by chance. No strategy can guarantee a win, and previous results do not predict future results. It is possible to lose money, sometimes quickly, so it is important to decide in advance how much time and money you are comfortable spending. Treat every wager as an entertainment expense rather than an investment.

Before you play, consider whether gambling fits your personal and financial circumstances. Only gamble with disposable income after essential costs such as rent or mortgage payments, food, utilities, transport, education and other regular commitments have been covered. Never use borrowed money, money set aside for bills, or funds intended for someone else.

Set a spending budget before you begin and keep to it.
Set a time limit and take regular breaks away from the screen.
Keep track of your deposits, wagers, wins and losses.
Avoid gambling when you are upset, stressed, tired or under the influence of alcohol or other substances.
Do not chase losses by increasing your stakes or continuing to play.
Do not borrow money or sell possessions to fund gambling.
Remember that a win is not guaranteed, regardless of how long you have played.
Keep gambling separate from essential spending and other leisure activities.

A useful personal rule is to decide when you will stop before you start. If you reach your financial or time limit, end the session. Taking a break does not reduce your chance of a future win, and continuing after reaching a limit can make it harder to stay in control.

Tools to help you stay in control

Depending on the features available to your account, safer gambling tools may help you manage your play. These tools are intended to support informed choices and should be used before gambling becomes difficult to manage. If you are concerned about your gambling, consider using more than one tool and seeking independent support.

Deposit, spending and loss limits

A limit can restrict the amount you deposit or spend over a selected period. Choose an amount that is affordable within your overall budget. Consider setting a daily, weekly or monthly limit, depending on the options available. A limit should be low enough to protect your essential finances and should not be increased simply because you have experienced losses.

Time limits and reminders

Time can pass quickly during an online gaming session. Use reminders, alarms or any available session information to monitor how long you have been playing. Plan breaks and include other activities in your day. If gambling is taking time away from sleep, work, study, relationships or exercise, this may be a sign that your current pattern needs to change.

Time-out and self-exclusion

A time-out can temporarily prevent or reduce access to gambling for a chosen period. Self-exclusion is a stronger step that blocks access for a longer period under the relevant process. If you choose self-exclusion, do not attempt to create another account or use another person’s account. A break is most effective when combined with practical support, such as removing gambling applications, blocking promotional messages and telling someone you trust.

Account and payment controls

You can also make gambling less convenient by removing saved payment methods, reducing access to funds used for discretionary spending and using device or banking controls where available. Review your account activity regularly. If you notice transactions you do not recognise, contact the relevant service promptly and secure your account.

Recognising signs of harm

Gambling harm can affect anyone, regardless of age, income or experience. It may develop gradually, and a person may not recognise the change at first. The following signs may indicate that gambling is no longer being enjoyed or managed safely:

Spending more money or time gambling than you planned.
Trying to win back money after a loss.
Increasing your stakes to achieve the same excitement.
Feeling restless, irritable or anxious when not gambling.
Thinking about gambling during work, study or time with family and friends.
Hiding gambling activity, losses or transactions from people close to you.
Borrowing money, missing payments or selling items because of gambling.
Neglecting responsibilities, relationships, sleep or personal wellbeing.
Feeling guilt, shame, hopelessness or distress after gambling.
Returning to gambling after deciding to stop.

One or more of these signs can be a reason to pause and seek help. You do not need to wait until a serious problem develops. Speaking with a trusted person, taking a time-out or using self-exclusion can be a practical first step. Support is available for players, as well as family members, friends and other people affected by someone else’s gambling.

If gambling is causing severe distress or you feel at risk of harming yourself or someone else, stop gambling and seek urgent assistance through appropriate emergency or crisis services in Australia. Your immediate safety comes first.

Getting support and keeping your account safe

Independent gambling support services in Australia can provide confidential information, counselling and practical guidance. You can search for services available in your state or territory through official Australian health and gambling-support websites. A qualified counsellor can help you understand your gambling, make a plan, manage financial concerns and discuss how gambling may be affecting people close to you.

If you are supporting a friend or family member, choose a calm time to talk and focus on the effects of gambling rather than blame. Encourage professional assistance and protect shared finances where appropriate. Do not take on gambling debt or provide money intended to continue gambling. Your own wellbeing also matters, and support is available for affected others.

Players must meet the applicable minimum age requirements and should use their account personally. Do not allow another person to access your account, and do not share passwords, security codes or payment information. Keep your contact and account details accurate, use a strong unique password and contact Casina Casino through the available account or website support channels if you need help with account access, limits, time-outs or self-exclusion.

Casina Casino may apply account checks, transaction controls, responsible gaming measures or other safeguards where appropriate. These measures support safer play but cannot remove all gambling risk. You remain responsible for monitoring your activity and making decisions that protect your finances and wellbeing.

Decide whether you can afford to gamble before depositing.
Choose a budget and time limit before each session.
Use available limits, reminders, time-outs or self-exclusion tools.
Stop if gambling stops feeling enjoyable or begins affecting daily life.
Talk to someone you trust and seek professional support early.
Never gamble under another person’s account or allow others to use yours.